Support
Frequently Asked Questions
Answers to common questions about buying, supplying, and trading through AMMC. Can't find what you're looking for? Contact our team.
General
AMMC is a B2B trade infrastructure connecting verified African metal, mineral, and commodity suppliers with buyers worldwide. We handle sourcing, quality verification, logistics, and settlement so trade moves without brokers or middlemen.
We source and ship metals, minerals, alloys, and industrial materials from suppliers across 54 African countries, covering precious metals, base metals, ferrous metals, battery minerals, scrap metals, and more.
AMMC buys directly from suppliers and sells directly to buyers — we are not a brokerage. This means consistent pricing, verified quality, and a single point of accountability throughout the transaction.
Buyers purchase products and place bulk requests. Suppliers list and sell materials to AMMC. Agents act as on-ground sourcing partners who earn commission connecting suppliers and buyers to AMMC's network.
For Buyers
Browse the product catalog, select a purity or variant if applicable, and add it to your cart or submit a bulk request. Orders below the listed minimum can be requested through a custom quote.
We support multi-currency settlement including USD, EUR, and NGN, with escrow-backed payment protection on qualifying orders.
Yes. Use the "Request a Product" option on the products page to submit a custom bulk request, and our trade desk will source it for you.
Every order includes a test report verifying purity, origin, and grade before it leaves our warehouses, so you know exactly what you're receiving.
Shipping times vary by product, origin, and destination — each product page lists an estimated shipping time, and our trade desk can confirm exact timelines for your order.
For Suppliers
Apply through our Become a Supplier page. Our team reviews your materials, sourcing documentation, and quality standards before onboarding you as a verified supplier.
Suppliers need conflict-free sourcing documentation, purity or grade test reports, and proof of consistent supply capacity for the materials they offer.
Payment is processed after material verification at our warehouses, with settlement available in multiple currencies including USD, EUR, and NGN.
We accept precious metals, base metals, ferrous metals, scrap metals, battery minerals, alloys, and industrial chemicals — see the Become a Supplier page for the full list.
Account & Support
Reach our general support team or trade desk directly from the Contact page, or message us on Telegram to speak with someone right away.
Yes. All transactions run through secure, escrow-backed settlement, and your account information is protected under our privacy policy.
Log in to your buyer dashboard to view real-time status on every order, bulk request, and bid.
